How to Determine Shipping Costs
Our site will calculate shipping charges for you automatically early in the
order process, and you do not need to buy anything to see these charges. After
you've put everything you want in your Shopping Cart, simply click
the "Checkout" button or link (you may have to create or log into your
customer account). The next page will automatically show
shipping charges and choices. All shipping costs are in US dollars. Shipping
costs are determined by weight and also include a handling fee.
How Long it Will Take to Get Your Order
Editions Dolcimelo attempts to fill and ship orders within 48 hours of receipt,
however we cannot guarantee shipping or delivery dates. The method of
shipping you select when completing your order also affects the shipping time
and delivery date.
Please contact Editions Dolcimelo, or indicate in the order comments, any special
need you may have a for urgent fulfillment and delivery.
Unexpected Changes in Availability
Occasionally we determine after an order that certain
publications are temporarily out-of-print or not yet
released and need to be back-ordered. We will inform you by e-mail or on the invoice with
your package if any products are cancelled or back-ordered.
If a product in your order is no longer available, that product is automatically
cancelled, with the remaining products shipped on schedule.
Orders paid for by check, money order or PayPal will receive check refunds.
If a product in your order is temporarily unavailable, that product is
automatically put on back-order for later shipment, with the remaining products
shipped on schedule.
There is no extra shipping charge for additional shipments due to back-ordered products.
Music filled correctly to order cannot be returned, except in case of damage
or defect. Editions Dolcimelo cannot accept returns without prior authorization. Unauthorized
returns may be refused unopened. Please contact Editions Dolcimelo
first if you ever have a problem with something we have sent you. We prefer
contact by e-mail us at email@example.com. Please see our
Contact Us page for an easy
to use e-mail form and information on other ways you can contact Editions Dolcimelo.
If we can allow a return, we will provide you with a Return Merchandise
Authorization (RMA) number and give you instructions for sending the music back
to Editions Dolcimelo. Returned music must be adequately packaged (in something solid); returns
that are not defective must arrive in our offices in resellable condition.
We will also refund shipping charges if your return is due to a defect or our
We are always happy to answer any questions you may have before you make a
purchase. Feel free to confirm with us keys, ranges, editions, texts, languages,
etc., before you buy. We cannot provide music "on approval".